Scope of Guarantee
All products on TheWomenHandbags.com are guaranteed to be delivered within 60 days (90 days for deliveries to Russia,120 days for deliveries to Brazil). If you buy any product through the site, you are protected if you don’t receive your order on time.
Full refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
2. Your order did not arrive due to exceptional circumstances outside the seller’s control (i.e. not cleared by customs, delayed by a natural disaster)
3. Other exceptional circumstances outside the control of TheWomenHandbags.com
Guaranteed Protection Period
You can submit refund requests up to 15 days after your order has been completed. You can do this by contacting us here.
Conditions for Submitting Refund Requests
1. You didn’t receive your order within the guaranteed delivery time.
2. You can submit refund requests up to 15 days after your order has been completed.
3. If purchased product delivered is not the correct product.
4. If any damage is done to the product. Upon refund request, you will be asked for pictures of the damaged product to verify before giving refund.